Frequently Asked Questions
Shipping & Delivery
How do you ship our products?
The products are manufactured overseas and will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
We provide free shipping to select countries around the world (North America, Asia and Europe). However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs issues and charges?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location and our estimates:
- United States – 15-30 days
- Canada – 15-30 days
- Europe – 15-30 days
- Asia – 15-30 days